The Reach at Piccadilly, Manchester, a Tribute Portfolio Hotel

The staff were incredibly nice and helpful. They shared many excellent recommendations and were generally personable and enjoyable to talk to. As I was traveling alone, and was not expecting to spend the weekend in Manchester, it was really helpful to be able to turn to the staff for recommendations for food, things to do, or just information about the city. They were also just pleasant whenever I struck up a chat. Really great people, everyone. The breakfast was also quite good, and the location was excellent for going out and exploring the city.

Excellent cooked breakfast; you could only choose one hot dish from the menu but it was really properly cooked. E.g. full English had thoroughly grilled tomato halves - not just waved at the heat - and bacon which had both crispy fat and succulent meat. Poached eggs slightly under-done but otherwise great. Good cold selection also.

The decor is stunning in the rooms, reception and breakfast area. Little extras in the room made it seem very luxury. We particularly liked the coffee machine in the room and the toiletries. The staff were extremely friendly and polite, especially Morris. It was super close to all amenities and parking was just outside the hotel. We would definitely stay again, we really enjoyed it. I had arranged a birthday surprise in the room however this had not been put together when we arrived. The staff quickly resolved this and added a bottle of Tattinger and snacks in the room to make up for the mistake. This was lovely!

Great staff, proactive, nothing too much trouble, clearly all worked well together. Smooth check-in and check-out with everything as expected. Great hotel, well located (especially convenient for Manchester Piccadilly station) and which makes striking and effective use of its canal-side views from its restaurant / occasional seating areas. Nice room with very comfortable bed and good shower and toiletries. Quiet but effective air-conditioning, well sound-proofed walls and windows and generally quiet location all made for a superb night's sleep. Very good breakfast, promptly and attentively served. Highly recommended, I would definitely stay again.

Loved the staff! Cute singing girl at breakfast with black hair was so adorable! 10k Christmas bonus for her. Also beauty who commented on my hair the next day at breakfast! Tell her don’t bleach it stay strong! 😤🥰 Also receptionist with red hair and head band has a lethal face card and was so welcoming and nice x